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<title>FAQ - The five questions posted most recently:</title>
<description>Answers to common questions</description>
<link>http://www.tapspace.com/support/faq</link>	<item>
		<title><![CDATA[Licensing Terms (EULA) for Tapspace products]]></title>
		<description><![CDATA[<p>
At Tapspace, we take pride in being a  fair, open-minded company who encourages creative thinking. We are, however, a small, niche-based business and depend upon our customers to maintain ethical standards in cooperating with our licensing terms. Without this cooperation, we simply won&#39;t be able to maintain the growing demands of our business. We have various licensing terms depending upon the product you are using. Please familiarize yourself with our terms on our <a href="../../Licensing-p-14.html" title="Tapspace License Terms">licensing page</a>. You earn extra karma points for telling your friends and making sure they play by the rules.
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		<link>http://www.tapspace.com/support/faq/index.php?action=artikel&amp;cat=3&amp;id=81&amp;artlang=en</link>
		<pubDate>Wed, 12 May 2010 19:10:00 GMT</pubDate>
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		<title><![CDATA[I have an APO/FPO address.  Can I still order through you directly?]]></title>
		<description><![CDATA[<p>
Yes. If you are ordering from Tapspace and have an overseas Military APO/FPO address, you can still purchase the products from us. Actually, shipping to an APO/FPO address is just like shipping within the U.S. In order to ship to an APO/FPO address, <strong>you must select a US Postal Service shipping method</strong>. UPS will not ship to an APO/FPO address.  
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Occasionally, these addresses may cause credit card verification errors upon checking out. If this happens and your order fails, we recommend you send your order to us via our secure <a href="../../skin1/pdf/TapspaceFaxOrder.pdf" target="_blank" title="Tapspace Fax Order Form">FAX Order Form</a>. Using this form, we can guarantee your order will be handled with the utmost care by a human who will respond to you once it&#39;s received and processed.
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		<link>http://www.tapspace.com/support/faq/index.php?action=artikel&amp;cat=3&amp;id=72&amp;artlang=en</link>
		<pubDate>Tue, 11 May 2010 00:37:00 GMT</pubDate>
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		<title><![CDATA[Submitting music to Tapspace for publication consideration.]]></title>
		<description><![CDATA[<p><font size="2">Tapspace is always accepting new submissions of creative works for percussion. If you&#39;d like to submit something for review, we require all the following items*. </font></p><ol>	<li><font size="2">Full score in PDF or hard copy format (no originals please, they won&#39;t be returned).</font></li>	<li><font size="2">	Audio recording in MP3 format or on CD (preferably live, or sequenced with some level of realism. Note: we don&#39;t consider Finale or Sibelius files to be audio recordings.) </font></li>	<li><font size="2">	Brief bio or 1-page resume</font></li>	<li><font size="2">	Contact information including e-mail address, phone number, and mailing address.</font></li></ol><p><font size="2"><strong><em>*Please note: incomplete submissions will not be reviewed.</em></strong></font></p><p><font size="2">Send these materials via mail to: </font></p><div align="center"><font size="2">Tapspace Publications <br />ATTN: Submissions <br />P.O. Box 55753</font></div><div align="center"><font size="2">Portland, OR 97238-5753</font></div><div align="center"><font size="2">USA</font> <br /></div><p><font size="2"><br />Alternately, you may send submissions via email to info (at) tapspace.com. If doing this, be sure your score is in either Sibelius, Finale, or PDF format, and your recording does not exceed 20MB (MP3&#39;s work best for email). Resume can be in either PDF, Word, or similar format. </font></p><p><font size="2"><br />We are unable to offer critique or coaching, or otherwise spend time with you analyzing your work to any particular end. As much as we appreciate your willingness for accepting our feedback, there simply isn&#39;t enough time to allow for that level of interaction. We thank you in advance for your understanding in this matter.</font></p><p><font size="2"><br />Please note that it can take several weeks for your submissions to be reviewed, so please be patient.</font></p>]]></description>
		<link>http://www.tapspace.com/support/faq/index.php?action=artikel&amp;cat=5&amp;id=80&amp;artlang=en</link>
		<pubDate>Fri, 07 May 2010 22:50:00 GMT</pubDate>
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		<title><![CDATA[Kontakt Player isn't showing up in Finale or Sibelius]]></title>
		<description><![CDATA[<p><span style="font-size: small" class="Apple-style-span">If you&#39;re trying to use Kontakt Player 2 as a VST or AU plugin within the Finale or Sibelius notation programs, but you&#39;re not seeing Kontakt Player 2 as an available option, it probably means the plugin wasn&#39;t properly installed in the exact location Finale or Sibelius looks for it. Fortunately, there is a quick fix for this.</span></p><h3>WINDOWS USERS:</h3><span style="font-family: Verdana, Geneva, Arial, Helvetica, sans-serif; -webkit-border-horizontal-spacing: 1px; -webkit-border-vertical-spacing: 1px" class="Apple-style-span"><p><span style="font-size: small" class="Apple-style-span">Locate the Kontakt Player 2 VST plugin file: <strong>KontaktPlayer2.dll. <span style="font-weight: normal" class="Apple-style-span">When you installed Kontakt Player, the default setting probably put this file in </span>C:\Program Files\Native Instruments\Kontakt Player 2\VSTPlugins<span style="font-weight: normal" class="Apple-style-span">. If you see other files with <em>8out</em> or <em>16out</em> in the filename, just ignore those. Make a copy of the </span>KontaktPlayer2.dll<span style="font-weight: normal" class="Apple-style-span"> file by right-clicking it and selecting "Copy."</span></strong></span></p><p><span style="font-size: small" class="Apple-style-span">Now go to <strong>C:\Program Files\Sibelius Software\VSTPlugins</strong>. Paste the <em>KontaktPlayer2.dll</em> file into this folder. This is where Sibelius scans for its available VST plugins. </span></p></span><p><span style="font-family: Verdana, Geneva, Arial, Helvetica, sans-serif; -webkit-border-horizontal-spacing: 1px; -webkit-border-vertical-spacing: 1px" class="Apple-style-span"><span style="font-size: small" class="Apple-style-span">Once you&#39;ve placed that file there, restart Finale or Sibelius and you should now see Kontakt Player 2 listed as an available VST device.</span></span></p><h3> </h3><h3>MACINTOSH USERS:</h3><p><span style="font-family: Verdana, Geneva, Arial, Helvetica, sans-serif; font-size: small; -webkit-border-horizontal-spacing: 1px; -webkit-border-vertical-spacing: 1px" class="Apple-style-span">If you aren&#39;t seeing Kontakt Player 2 as an available AU (Audio Unit) plugin, simply re-run the Kontakt Player 2 installer, ensuring that you don&#39;t deselect any options from the screens preceding the installation. As a reminder, if you&#39;re installing onto a Leopard or Snow Leopard machine (OS X 10.5 or later), be sure to download the Leopard installer <a href="#mce_temp_url#">here</a>.</span></p>]]></description>
		<link>http://www.tapspace.com/support/faq/index.php?action=artikel&amp;cat=4&amp;id=89&amp;artlang=en</link>
		<pubDate>Fri, 07 May 2010 00:52:00 GMT</pubDate>
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		<title><![CDATA[Festival Copies of Tapspace Scores]]></title>
		<description><![CDATA[<p>
Most of our solo and ensemble works are great candidates for sanctioned competitions and festivals. Festival committees often require original reference scores of each piece they are adjudicating. Many such committees forbid participants from simply photocopying their score(s) and instead require them to provide up to three purchased copies of each piece in order to participate legitimately with it for the festival. This is in the interest of promoting ethical practices in the music publishing industry and thus supporting composers and arrangers who write good music—a worthy cause!
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At Tapspace, we realize that purchasing multiple original copies of a piece in order to use it for a single contest or festival can be quite costly. In the interest of lessening that burden on our customers while still maintaining ethical standards, we can provide digital, watermarked copies of any piece that you wish to use for a festival. This "festival copy" also includes a signed letter of permission stating that the original work was obtained legally, and that the "festival copy" was also purchased legally from us for the singular purpose of participating in <u>one</u> festival event. This costs only $10 and is delivered electronically via email once your order has been processed.
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If you need a "festival copy" of any of our pieces, please <a href="../../skin1/pdf/TapspaceOrderForm.pdf" target="_blank" title="Manual Ordering Form">download our manual ordering form</a> . (This form is also provided as an attachment below). It contains instructions on how to submit, and you should include the phrase <em>"festival copy"</em> in the product description box (as well as the title of the piece). Please also include the order number from your original purchase of the piece in question, or the name of the dealer you bought it from as well as the date of the purchase.
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Please allow 24–48 business hours for the order to be processed. Once it has, you will receive an email containing a PDF of the festival copy. Questions regarding festival copies can be directed to us online via this <a href="../../help.php?section=contactus&amp;mode=update" title="Contact Tapspace">contact form</a> .
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Thanks for your support, and good luck at the festival!
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		<link>http://www.tapspace.com/support/faq/index.php?action=artikel&amp;cat=5&amp;id=88&amp;artlang=en</link>
		<pubDate>Tue, 20 Apr 2010 00:52:00 GMT</pubDate>
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