We've recently upgraded our web store to further accommodate our customers' needs. As a result, downloadable merchandise is handled a little differently than in our old storefront.
When you've purchased downloadable merchandise, and your payment is successfully processed, you'll receive an email with a "download key." This download key is unique to you, and is only valid for 72 hours after it's created. Basically, you'll click the link in the email which will take you to a secure page in which you'll download the title(s) you've purchased.
Once you've downloaded the files, you should back them up as the files will become unavailable to you via the download key after the key has expired.
FYI: The file you download is a .zip archive file. Inside that archive is a
folder containing the product contents (PDF, MP3, etc). Most computers are
equipped to automatically decompress these .zip archives. In the rare event
that your computer does not decompress this zip file, you should download a
zip utility (free/shareware) from the internet. Windows users should get
"WinZip" and Mac users should get "ZipIt". In either platform, these
shareware programs from http://www.versiontracker.com
To open PDF files, you'll need a current version of Adobe Acrobat Reader,
available for free at:http://www.adobe.com/products/acrobat/readstep2.html
To hear MP3 files, you'll need a compatible music program on your computer. We recommend ITunes by Apple computer (for PC or Mac). It's free, and really cool...
Thank you for your continued support!
Tap Space Publicationshttp://www.tapspace.com