Author Topic: New info about TapSpace downloadable merchandise  (Read 5943 times)


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New info about TapSpace downloadable merchandise
« on: August 03, 2004, 10:29:29 AM »
We've recently upgraded our web store to further accommodate our customers' needs. As a result, downloadable merchandise is handled a little differently than in our old storefront.

When you've purchased downloadable merchandise, and your payment is successfully processed, you'll receive an email with a "download key." This download key is unique to you, and is only valid for 72 hours after it's created. Basically, you'll click the link in the email which will take you to a secure page in which you'll download the title(s) you've purchased.

Once you've downloaded the files, you should back them up as the files will become unavailable to you via the download key after the key has expired.

FYI: The file you download is a .zip archive file. Inside that archive is a
folder containing the product contents (PDF, MP3, etc). Most computers are
equipped to automatically decompress these .zip archives. In the rare event
that your computer does not decompress this zip file, you should download a
zip utility (free/shareware) from the internet. Windows users should get
"WinZip" and Mac users should get "ZipIt". In either platform, these
shareware programs from

To open PDF files, you'll need a current version of Adobe Acrobat Reader,
available for free at:

To hear MP3 files, you'll need a compatible music program on your computer. We recommend ITunes by Apple computer (for PC or Mac). It's free, and really cool...

Thank you for your continued support!

Tap Space Publications


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problems with downloading!!!!!
« Reply #1 on: December 27, 2007, 03:16:22 PM »
I recently purchased the SCV audition packet.

But, I never recieved an e-mail to be able to download it.

I tried getting it several times and was charged for each.

It says the transaction went through.

But still no e-mail.

I still do not have the packet.

please help.