Payment Options

Credit Card

We accept Visa, Mastercard, Discover, and American Express. Our website uses the latest standards in secure encryption for placing credit card orders. For security purposes, the billing address you use on our website must exactly match the address where your credit card statement is sent. If this information doesn't match, your order will be declined, usually due to an AVS (address verification service) mismatch. If this is the case, you may see a temporary/pending authorization on your credit card statement. You will not actually be charged for failed orders. Please read this FAQ for more information.

Paypal

If you select Paypal as your payment method, you will be brought to the Paypal website where you can complete your payment. Please note that PayPal orders generally take a little longer to process than credit card orders, particularly if they're e-checks. Once your payment is successfully completed, you'll receive an email notification from us stating that your order status has been changed to "processed."

Phone

If you request to pay by Phone Ordering, follow the order process online until you complete the order and arrive at the window which says, "Order Complete." Your order will be marked "queued." Take note of your ORDER ID, then call us toll free at 1-503-288-6080 to submit your credit card information. Please note that our office hours sometimes vary, but the best time to reach us is between 10:00am–5:00pm (PST) Mon/Wed/Fri. Alternatively, you can use our manual ordering form.

Money Order/Check (Mail in)

If you request to pay by Money Orders/Checks, follow the order process online until you complete the order and arrive at the window which says, "Order Complete." Your order will be marked "queued." Print your web order (or write down ORDER ID) and send it with your check/money order directly to us at the address below. Once your payment has cleared, we will mark your order as "processed" at which point you'll receive an email notification.

Tapspace Publications, LLC
4010 NE Hancock St., Suite 2
Portland, OR 97212 USA

Fax Orders

In cases where you don't want to enter your credit card information on our website, we also accept credit card orders via fax, by using this FAX order form. Once you've downloaded the form, simply fill it out clearly, and fax it to our office at 1-503-288-6085. Fax order forms are promptly shredded once your transaction has shipped.

School Purchase Orders

School districts, schools, or music boosters are eligible to submit purchase orders. Please click here to learn more.

International Orders

If you are ordering from outside the United States and your country isn't supported by our website, you can order manually using our manual ordering form.

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