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Greetings from Portlandia, Six New Ensembles, Latest Solos, Featured Items, Holiday Music, VDL Tip:... … Read More »

Reaching New Heights, 6 New Duets, Tap-Off Bundle Pricing, New Laminate Patch, Latest Solos, Holiday Music,... … Read More »

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Percussionists rejoice! Our new collection of solos for the 2015 season is now available and ready... … Read More »

Software Support

TELEPHONE SUPPORT

We do not offer technical support over the phone. Please submit a support ticket. See below.


VIRTUAL DRUMLINE (VDL) SUPPORT

Downloads and Updates

Activation/Registration Issues

Finale/Sibelius Questions

General Questions

If you have thoroughly researched the above resources including the documentation for your library, notation program, or template, and have determined your issue is specific to your Tapspace product, please submit a support ticket and we'll respond in a reasonable amount of time (usually within 24-48 business hours).


SUBMIT A SUPPORT TICKET

Registered users of our products are free to submit a support ticket. We generally answer requests within 24-48 business hours. In the meantime, there are a wealth of technical resources via our online FAQ, Forums, and other areas of our website. Please see below for some quick links.

 

ADDITIONAL RESOURCES

The official Tapspace Forum

Frequently Asked Questions

Native Instruments Account Login

Native Instruments Product Activation info

Third Party Support

Returns Policy


 

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"I've been playing percussion now for 21 years. I took over a program in disarray, especially in the percussion section. I recently purchased the "Five Minute Drill" book from Ralph Hicks & Eric Rath, and have found it to be engaging, fun, and educational. Tapspace is a wonderful purveyor of percussion literature, and I recommend anyone and EVERYONE to purchase this book, from the beginning percussionist to the seasoned veteran, because the presentation and playability will prepare your percussionists for just about everything they may see. Don't forget to pick up a copy of "Beyond Basic Percussion" to supplement the learning they will get out of "Five Minute Drill." Thanks again, Tapspace!"