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Spring Clean Beats SALE, 2014 WGI Championships, MPA Copyright Scholarship Contest, VDL Tip: Split Parts in... … Read More »

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Software Support

TELEPHONE SUPPORT

We do not offer technical support over the phone. Please submit a support ticket. See below.


VIRTUAL DRUMLINE (VDL) SUPPORT

Downloads and Updates

Activation/Registration Issues

Finale/Sibelius Questions

General Questions

If you have thoroughly researched the above resources including the documentation for your library, notation program, or template, and have determined your issue is specific to your Tapspace product, please submit a support ticket and we'll respond in a reasonable amount of time (usually within 24-48 business hours).


SUBMIT A SUPPORT TICKET

Registered users of our products are free to submit a support ticket. We generally answer requests within 24-48 business hours. In the meantime, there are a wealth of technical resources via our online FAQ, Forums, and other areas of our website. Please see below for some quick links.

 

ADDITIONAL RESOURCES

The official Tapspace Forum

Frequently Asked Questions

Native Instruments Account Login

Native Instruments Product Activation info

Third Party Support

Returns Policy


 

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"If you are familiar with the high quality of rudimental music that is available from Tapspace, then "The Blue Book" collection is no surprise as it is excellent writing by some of the finest players and teachers. I congratulate Jim Campbell for his fine work as editor and as the teacher of these contributors. This book is a testament to the continued excellence of the University of Kentucky program and a tribute to its fine Professor of Percussion."