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Summer is heating up and so is your chance to save BIG! From now through the end of July, earn... … Read More »

Two New Cadence Compilations, Spring Writing Retreat, New Drumline Jams, Mare Tranquillitatis Software... … Read More »

That's a Wrap - Back from TMEA, 7 easy/medium ensembles just added, Sandy Feldstein National Percussion... … Read More »

Brand new print catalog hot off the press, We're headed to Texas for TMEA, New Tapspace Apparel, New... … Read More »

Software Support

TELEPHONE SUPPORT

We do not offer technical support over the phone. Please submit a support ticket. See below.


VIRTUAL DRUMLINE (VDL) SUPPORT

Downloads and Updates

Activation/Registration Issues

Finale/Sibelius Questions

General Questions

If you have thoroughly researched the above resources including the documentation for your library, notation program, or template, and have determined your issue is specific to your Tapspace product, please submit a support ticket and we'll respond in a reasonable amount of time (usually within 24-48 business hours).


SUBMIT A SUPPORT TICKET

Registered users of our products are free to submit a support ticket. We generally answer requests within 24-48 business hours. In the meantime, there are a wealth of technical resources via our online FAQ, Forums, and other areas of our website. Please see below for some quick links.

 

ADDITIONAL RESOURCES

The official Tapspace Forum

Frequently Asked Questions

Native Instruments Account Login

Native Instruments Product Activation info

Third Party Support

Returns Policy


 

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"the Tapspace percussion ensembles offer the opportunity to play music at all levels for all percussionists. The quality of the writing is some of the best I have seen in my 25 years of teaching. It challenges every player in the ensemble from the triangle to the marimba. It challenges each player to perform showing good techniques and skills in all areas of percussion. thank you to Jim Casella and all the composers from Tapspace for producing such high level literature!! "