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IN THIS ISSUE: The Tapspace Mixtape, more new releases, Rick Dior's "Broad Strokes" videos, Let Them Drum!... … Read More »

We are absolutely thrilled to announce¬† Broad Strokes , by¬† Rick Dior , a collection of snare solos for... … Read More »

Gearing up for fall, New concert releases, Virtual Drumline Tip: "El-Capi-10" a.k.a., to upgrade, or not to... … Read More »

Two New Cadence Compilations, Spring Writing Retreat, New Drumline Jams, Mare Tranquillitatis Software... … Read More »

Software Support


We do not offer technical support over the phone. Please submit a support ticket. See below.


Downloads and Updates

Activation/Registration Issues

Finale/Sibelius Questions

General Questions

If you have thoroughly researched the above resources including the documentation for your library, notation program, or template, and have determined your issue is specific to your Tapspace product, please submit a support ticket and we'll respond in a reasonable amount of time (usually within 24-48 business hours).


Registered users of our products are free to submit a support ticket. We generally answer requests within 24-48 business hours. In the meantime, there are a wealth of technical resources via our online FAQ, Forums, and other areas of our website. Please see below for some quick links.



The official Tapspace Forum

Frequently Asked Questions

Native Instruments Account Login

Native Instruments Product Activation info

Third Party Support

Returns Policy


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"Here's an idea. Take one of the best drumlines on the planet and build a sample library around them. This package is the creation of Jim Casella, one of the most respected leaders in the drumline community, so you know that the product is going to be first-rate...This package is complete with all the bells and whistles that make the special sounds and playing techniques of the drumline such an exciting sonic exploration. Did they leave anything out? I don't think so...This is an outstanding tool for anyone who writes or arranges music for drumline at any level ‚Äď high school, college, or championship competitions."