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Congrats to SCV, Vortex Download, New Solos, Two Christmas Ensembles, All the Latest Solos, Download... … Read More »

Percussionists rejoice! Our new collection of solos for the 2015 season is now available and ready... … Read More »

Just in time for the wrap-up of the 2014 DCI season, we're very proud to welcome Roger Carter to our... … Read More »

Tapspace takes a trip to Lone Star Percussion, Welcome John Weisiger, 5 New Solos, Download Etiquette, VDL... … Read More »

Software Support

TELEPHONE SUPPORT

We do not offer technical support over the phone. Please submit a support ticket. See below.


VIRTUAL DRUMLINE (VDL) SUPPORT

Downloads and Updates

Activation/Registration Issues

Finale/Sibelius Questions

General Questions

If you have thoroughly researched the above resources including the documentation for your library, notation program, or template, and have determined your issue is specific to your Tapspace product, please submit a support ticket and we'll respond in a reasonable amount of time (usually within 24-48 business hours).


SUBMIT A SUPPORT TICKET

Registered users of our products are free to submit a support ticket. We generally answer requests within 24-48 business hours. In the meantime, there are a wealth of technical resources via our online FAQ, Forums, and other areas of our website. Please see below for some quick links.

 

ADDITIONAL RESOURCES

The official Tapspace Forum

Frequently Asked Questions

Native Instruments Account Login

Native Instruments Product Activation info

Third Party Support

Returns Policy


 

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"Tapspace has gone all out to present an extremely complete and comprehensive collection of drum corps samples. Featuring the world champion percussion section of the Santa Clara Vanguard, this latest revision brings a whole new level of flexibility, depth of programming, and attention to minute detail that’s simply breathtaking. "